Our website address is: https://briarberrysoap.com.
Privacy Policy for Briar Berry Soap
Last updated: July 23, 2025
At Briar Berry Soap (“we”, “us”, or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, create an account, sign up for our monthly newsletter, or make a purchase using our payment platforms. By using our services, you agree to the terms outlined below.
Information We Collect
We may collect the following types of personal information:
- Account Information: When you create an account, we collect your name, email address, password, and any other information you provide.
- Contact Information: Including your mailing address, phone number, and email address.
- Payment Information: When you make purchases, we collect billing and payment details. Payments are processed securely through PayPal and WooCommerce; we do not store your full payment information on our servers.
- Newsletter Subscription: If you sign up for our monthly newsletter, we collect your email address and preferences.
- Usage Data: Information about your interactions with our website, such as pages visited, products viewed, and purchase history.
- Device Information: This may include IP address, browser type, and other technical data collected automatically to improve website performance.
How We Use Your Information
The personal information we collect is used to:
- Provide and manage your account and fulfill orders.
- Process payments securely through PayPal and WooCommerce.
- Send you our monthly newsletter and marketing communications, where you have provided consent.
- Respond to your inquiries and provide customer support.
- Improve our website, services, and your overall experience.
- Comply with legal obligations and protect our rights.
Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers who assist with payment processing, shipping, marketing, and website operations, including:
- PayPal
- WooCommerce
- Email marketing platforms for newsletters
These partners are obligated to protect your data and use it only for the purposes we specify.
Your Choices and Rights
- Account Management: You can update, correct, or delete your account information by logging into your account or contacting us.
- Newsletter: You may unsubscribe from our newsletters at any time by following the unsubscribe link included in our emails.
- Cookies: You can manage cookie preferences in your browser settings. Cookies help improve your experience on our website.
- Access and Control: Depending on your jurisdiction, you may have rights to access, correct, or delete your personal data. Contact us to exercise these rights.
Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. While no method of transmission over the Internet is 100% secure, we strive to use commercially acceptable means to protect your data.
Children’s Privacy
Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us to have it removed.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we do, we will update the “Last updated” date and post the revised policy on our website. Please review this page regularly for the latest information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Email: briarberrysoap@proton.me
Address: 4504 Guerlain Way, Pensacola, FL 32505
Thank you for trusting Briar Berry Soap with your care and privacy.
Media
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Customer comments may be checked through an automated spam detection service.
Return and Refund Policy for Briar Berry Soap
Thank you for shopping with Briar Berry Soap. Please read the following important information regarding our return and refund policy, which is designed to comply with Florida law.
Returns
Due to legal and health considerations related to our products, we do not accept returns of any items purchased. All sales are final.
Refunds
We offer refunds only under limited circumstances and only if requested within 14 days of the date of purchase (not the date of delivery). After 14 days from purchase, no refunds will be issued.
If you believe you are eligible for a refund, please contact us promptly at briarberrysoap@proton.me , providing your order details and reason for the request. Refunds, if approved, will be processed to the original method of payment.
Please Note:
- This policy applies solely to purchases made from Briar Berry Soap.
- Refunds are not available for change of mind or if the product does not meet expectations, except where required by law.
- Shipping and handling fees are non-refundable.
- We reserve the right to deny refund requests that do not comply with these terms.
Legal Compliance
This policy aligns with Florida Statutes Section 501.142, which allows retailers to establish their own refund policy provided it is clearly stated and does not violate consumer protection laws.
If you have any questions or need assistance, please contact us at:
Email: briarberrysoap@proton.me
Phone: 501-802-0834
Thank you for your understanding and support.
Briar Berry Soap