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Refund and Returns Policy

Return and Refund Policy for Briar Berry Soap

Thank you for shopping with Briar Berry Soap. Please read the following important information regarding our return and refund policy, which is designed to comply with Florida law.

Refunds
We offer refunds only under limited circumstances and only if requested within 14 days of the date of purchase (not the date of delivery). After 14 days from purchase, no refunds will be issued.

If you believe you are eligible for a refund, please contact us promptly at briarberrysoap@proton.me , providing your order details and reason for the request. Refunds, if approved, will be processed to the original method of payment.

Please Note:

  • This policy applies solely to purchases made from Briar Berry Soap.
  • Refunds are not available for change of mind or if the product does not meet expectations, except where required by law.
  • Shipping and handling fees are non-refundable.
  • We reserve the right to deny refund requests that do not comply with these terms.

Legal Compliance
This policy aligns with Florida Statutes Section 501.142, which allows retailers to establish their own refund policy provided it is clearly stated and does not violate consumer protection laws.

If you have any questions or need assistance, please contact us at:
Email: briarberrysoap@proton.me
Phone: 501-802-0834

Thank you for your understanding and support.
Briar Berry Soap